Over the last 3-4 months the Voice of the Customer have been working with ACC to improve the support needs assessment process.
Have you supported someone who has experienced , a Support Needs Assessment ?
If so could you please help us to form a better hypothesis
Below we have provided a link to a survey and we are asking that you please distribute this to your networks
Click this link – Support Needs Assessment Survey
The survey should only take around 5-10 minutes to complete and the responses will be key in terms of improving this service for clients.
Simply click on this link and it will take you directly to the survey which is compatible with desktops, laptops, tablets and smart phones.
We really appreciate your time in completing this.
The survey will close on Monday the 28th November allowing 3 weeks to complete the survey. Please distribute to your networks as early as possible to allow as much time as possible for your networks to respond to the survey.
If you have any issues regarding this , please contact Voice of the Customer (VOC) at firstname.lastname@example.org